Privacy Policy

Last updated: 8/4/2025

1. Introduction

Costa Rica Parking Finder ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our parking finder application and services.
By using our application, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our application.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you use our application:
  • Account Information: Name, email address, phone number, and password
  • Profile Information: Profile picture, preferences, and settings
  • Payment Information: Credit card details, billing address (processed securely by third-party providers)
  • Location Data: GPS coordinates when you use location-based features
  • Usage Information: How you interact with our application

2.2 Automatically Collected Information

We automatically collect certain information when you use our application:
  • Device Information: Device type, operating system, browser type
  • Log Data: IP address, access times, pages viewed, app crashes
  • Location Data: Approximate location based on IP address or GPS
  • Usage Analytics: Features used, time spent, navigation patterns

2.3 Third-Party Information

We may receive information from third-party services such as:
  • Google Maps API for location and navigation services
  • Payment processors for subscription management
  • Social media platforms if you connect your accounts
  • Analytics services for app performance monitoring

3. How We Use Your Information

We use the collected information for the following purposes:
  • Service Provision: Provide parking finder services and features
  • Account Management: Create and manage your account
  • Personalization: Customize your experience and show relevant parking options
  • Communication: Send important updates, notifications, and support messages
  • Payment Processing: Process subscriptions and payments
  • Analytics: Improve our application and services
  • Security: Protect against fraud and unauthorized access
  • Legal Compliance: Comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:
  • Payment processing and billing
  • Data analytics and insights
  • Customer support services
  • Technical infrastructure and hosting
  • Marketing and advertising (with your consent)

4.2 Legal Requirements

We may disclose your information if required by law or in response to:
  • Legal process or government requests
  • Protection of our rights and property
  • Emergency situations involving public safety
  • Investigation of fraud or security breaches

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Audits: Security assessments and vulnerability testing
  • Employee Training: Staff training on data protection practices
  • Incident Response: Procedures for handling security incidents

6. Data Retention

We retain your personal information for as long as necessary to:
  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services
When we no longer need your information, we will securely delete or anonymize it. You may request deletion of your account and associated data at any time.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

Request access to your personal information and receive a copy in a portable format.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to legal requirements.

Restriction

Request restriction of processing in certain circumstances.
To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:
  • Essential Cookies: Required for basic app functionality
  • Analytics Cookies: Help us understand how you use our app
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Show relevant advertisements (with consent)
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect app functionality.

9. Third-Party Services

Our application integrates with third-party services that have their own privacy policies:
  • Google Maps: Location services and navigation
  • Payment Processors: Secure payment processing
  • Analytics Services: App performance and usage analytics
  • Social Media: Social login and sharing features
We encourage you to review the privacy policies of these third-party services.

10. Children's Privacy

Our application is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:
  • Posting the updated policy in our application
  • Sending you an email notification
  • Displaying a prominent notice in the app
Your continued use of our application after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@costaricaparking.com
Address: San José, Costa Rica
Phone: +506 1234-5678
Data Protection Officer: dpo@costaricaparking.com
Thank you for trusting Costa Rica Parking Finder with your information. We are committed to protecting your privacy and providing a secure experience.